Support & contact

Help is available without an account.

Send an account-access, privacy, abuse, content, copyright, safety, or general support request. Signing in is optional.

Public contact · no sign-in required
Public contact form

Tell us what happened.

This form works for people who are locked out, do not have an account, or need to report content involving them. The email you provide is used only to respond to this request.

Account & general help

Sign-in trouble, registration problems, feature questions, and technical issues.

Privacy & rights

Access, correction, deletion, or a concern about personal information or a photo.

Abuse & content

Harassment, unsafe content, impersonation, copyright, or a post that should be reviewed.

Do not send passwords, payment details, government identification, or other unnecessary sensitive information. For immediate danger, contact local emergency services.

Published review targets

Abuse reports and appeals have a clear path.

These are review targets, not guaranteed resolution times. Complex, legal, or multi-party matters can take longer, but they remain in the moderation queue until closed.

Urgent safety or exposed private information

We aim to begin review within 24 hours.

Abuse or content reports

We aim to begin review within 2 business days.

Moderation appeals

We aim to provide an initial response within 7 calendar days.

Include the content URL or username, what happened, and why the decision should be reconsidered. Appeals are reviewed against the Terms and available moderation record. This service is not an emergency channel; contact local emergency services for immediate danger.

Common questions

Quick answers

FAQ revised August 26, 2026
Is SurfFishing.app really free?

Yes. SurfFishing.app is 100% free—no subscription or paid tier.

Can I browse before creating an account?

Yes. The public Live Map can be browsed without signing in. A free account unlocks planning, identification, saved activity, and community tools.

How is an approximate fishing location shown?

The public map uses a database-generated generalized point in an area roughly one mile across. The exact saved point remains visible only to its owner.

Where can members track support requests?

Open Support inside the app while signed in. Public requests sent above are answered through the email address provided.